Introduction
If you need to change the email address linked to your L'Occitane en Provence Australia account, we can help. For security, we’ll need to verify your details before updating your account information.
What you need
- Your mobile number
- Your postcode
How to update your email address
- Contact our Customer Care team (customercare.au@loccitane.com)
- Provide your mobile number and postcode so we can verify your account.
- Once your details are verified, we’ll update your email address in our system.
What happens next
After your email address has been updated, you can use it to sign in, receive order updates, and manage your account preferences.
Need more help?
If you’re unable to verify your details or need help with another account update, please contact Customer Care at customercare.au@loccitane.com